Creating Exceptional Guest Experiences
Yvonne Gentile (ShareChurch Team), Church of the Resurrection

Church leaders often understand that their guests’ experience matters to the vitality of their congregation and that hospitality is a key contributor. But, hospitality is only part of the overall Guest Experience. This session will share a holistic perspective on what goes into creating exceptional guest experiences and practical ideas for creating a culture that delivers them consistently.

Presentation Slides & Resources